Your website deserves a real backup solution

Bugs, slowness, hacking, critical errors… The SOSWeb team repairs, protects and optimizes your site 24/7. No stress, no jargon, with concrete results.

“Customers don’t expect your site to be perfect. They expect it to work, all the time.”

–Yvon Boulianne SOSWeb

ABOUT

We repair, optimize, and protect your website

Over 400 sites repaired and secured since 2015
At SOSWeb, we believe that a website is more than just a tool—it's the heart of your online presence. When errors, slowdowns, or attacks occur, our team is available 7 days a week to provide concrete and lasting solutions.

No complicated technical jargon: we repair, protect, and optimize, plain and simple. Our priority: ensuring your site is stable, fast, and secure, so you can focus on your work.

OUR SERVICES

Concrete solutions to make your site work.

Whether it's a breakdown, a hack, a bug, or a slow website, the SOSWeb team responds quickly to diagnose, repair, and secure your site — 24/7

Single intervention

Website down? Critical bug? SOSWeb acts quickly to restore your site and fix the errors that are disrupting your business. A clear, hassle-free solution from the very first intervention.

Monthly maintenance

Continuous monitoring, updates, backups, and enhanced security. We keep your site healthy to prevent emergencies and ensure your peace of mind.

Safety & Performance

We analyze, clean, and protect your website against threats. At the same time, we optimize its speed and stability to provide a better experience for your visitors.

Premium 24/7 support, check customer support

Some Supported Technologies

Reliable, high-performance and proven tools for fast and lasting interventions.
WHY SOSWEB

Get the technical help your site really needs.

When your website experiences a bug, a hack, or a critical error, the SOSWeb team responds quickly to diagnose, repair, and secure your environment. We work rigorously, transparently, and efficiently to restore your site's stability, prevent recurrence, and ensure the continuity of your operations, day and night.

Each request is handled by an experienced WordPress expert, capable of analyzing the exact source of the problem without guesswork. We prioritize stable and lasting solutions over temporary fixes, ensuring your site remains high-performing and secure in the long term.

By choosing SOSWeb, you benefit from clear, personalized, and responsive support. We believe that technical support should first and foremost simplify the lives of creators, entrepreneurs, and businesses who rely on their websites every day.

Our Skills

TO HELP YOU

Interventions tailored to each situation

Every problem deserves a clear, quick and lasting solution.

Analysis & diagnosis

We identify the exact cause of the problem before intervening, without wasting time.

Quick assistance

A technician will act at the first sign of trouble to restore your site, 24/7.

Ongoing prevention

Our tools monitor, block and remediate threats before they cause damage.

Human support

Direct contact, simple explanations and sustainable solutions.

TYPICAL INTERVENTIONS

We act quickly depending on your situation

Each intervention is tailored to the situation, to restore your site with precision, safety and speed.

SOSWeb technical interventions

Whether it's a sudden outage, a hack, or unexplained slowness, our team intervenes methodically and clearly. SOSWeb addresses the root cause of the problem—directly, without jargon, and with a genuine commitment to long-term reliability.

01

A crash, a suspicious redirect, an error message? We repair and secure your site as a priority.

02

We identify the cause (plugin, database, server) and restore original performance.

03

Updates, security, optimization: everything is managed to avoid future emergencies.

04

Reliable, human support that is accessible at any time, without jargon or unnecessary delays.

SIMPLIFIED PROCESS

Quick solution in 4 clear steps

From the initial request to the online submission, everything is designed to get straight to the point, without waiting, without complications.

STEP 1

Quick contact

Explain your problem in a few words via our form or chat.

STEP 2

Quick diagnosis

We are analyzing the situation to identify the exact cause of the bug.

STEP 3

Targeted intervention

A technician will correct and optimize your site with complete transparency.

STEP 4

Available 24/7

We confirm the resolution and remain available 24/7 should you need anything.

CUSTOMER TESTIMONIALS

What our customers say about SOSWeb

Our clients appreciate our speed, transparency and the lasting quality of our services.

Each troubleshooting session is a human collaboration, clear and reassuring, and much more than a simple technical service.

Isabelle Tremblay
Isabelle Tremblay
Web Coordinator
“Smooth communication, clean work. You can see they have a firm grasp of WordPress and security. My site was stable again within a day.”
Marc Lavoie
Marc Lavoie
Garage owner
“I appreciated their transparency. They explain what they do, why they do it, and most importantly, they do it well.”
Camille Dion
Camille Dion
Coach
“Since they took over the maintenance, I sleep better. I know someone is looking after the site, no matter the time.”
CONTACT US

Get in touch

A question, a doubt or a website in distress? Our team will respond quickly, clearly and kindly.

SOSWeb Support Center

Our technical team is available for any request for assistance, analysis, or web emergencies. We provide clear, fast, and personalized responses to every inquiry.

Address / Location

Montreal, QC, CA

Phone number

Call: +1 (263) 384-1357

Email Address

support@sosweb.io

Fast response guaranteed